Flame

Reviews about Flame

• 5 / 5

  By Kevin Luck
  Bar none one of the best restaurants in the entire state. I frequent many restaurants and I always have a great meal and great experience each time I eat here -- absolutley superb!
  March 04, 2017
• 1 / 5

  By Christopher Stearman
  I reserved a table at the Flame restaurant in the Firelake Grand Casino two weeks ago for Valentine’s Day. I will NEVER go back, the service was horrible and the salad bar had not been restocked. This is supposed to be a high class restaurant and it was a horrible experience. We saw our waitress twice in an hour once about 15 min after we sat down and again when I handed her my credit card as she walked by indicating we were ready to leave. The manager even came by and asked how we were doing and I told him it was bad and we still didn’t see our waitress.
  This place is supposed to be set up as a Brazilian Steakhouse where a variety of meats are brought out to you already prepared to your liking, they even ask you how you would like your meats prepared. When we initially sat down we were asked what we would like to drink by the hostess however we did not receive our drinks for 15 min and they forgot my drink, I waited over 30 min for it to arrive and the manager came by to ask us how our meal was and I told him we have only seen our waitress once and I was still waiting on my drink and that we hadn’t been seen a Gaucho (the people who bring out the Steak) in over 20 min. he said he was sorry and would take care of it. I finally received my drink about 15 min later and it was warm. The meat did start showing up however it was not cooked to the way we had asked for and I began to notice that everyone was getting served the same meats off the skewers as we were so unless everyone in the restaurant ordered their meat cooked the same way then there was no way it was cooked to our specification.
  As I said before we only saw our waitress twice once when she brought us a couple of glasses of water and Beth’s Diet Coke and again after I handed her my credit card indicating we were ready to leave. We ran out of water 15 min into the meal and were never checked on again during the hour and a half we were there.
  This is not a cheap place to eat the total bill for two was $98.00 which is what I expected to pay for the experience however I did not to expect to have such a bad experience. The salad bar is better at the Golden Corral than this place and the service was absolutely horrible.
  I will never go back to this place as it was a horrible experience that was planned two weeks in advance.
  
  February 28, 2017
• 5 / 5

  By HotWheels TV
  Amazing salad bar and meats! Plus the customer service was exceptional. I will definitely be going back when I'm in the area again.
  December 07, 2016